Frequently Asked Questions
Where are your products made?
All our products are crafted by hand in small batches in our studio in rural Nova Scotia.
How do I become a retailer?
If you are interested in offering Wildwood Creek products in your store, fill out our wholesale inquiry form here or send an email to us at firstname.lastname@example.org to receive more information.
Can I visit the studio in person?
We open our farm studio for limited hours from late May to September.
The studio is located at 1896 Highway 1, Clementsport Nova Scotia
Can I stay on the farm?
We offer our little school bus for rent on our property from May to October.
To book or to find out more information visit Airbnb here.
Products & Ingredients
Do you test your products on animals?
We never have and never will test any Wildwood Creek products on animals.
Are your products vegan?
Yes our products are vegan. The full ingredients list can be found on each product’s information page and printed on the label.
Where do you source your ingredients from?
The base ingredients in of all our products are from botanicals grown and harvested by us as well as locally wildharvested herbs and flowers. All other ingredients are sourced from ethical and fair-trade suppliers and local businesses whenever possible.
We scent our products with natural ingredients and never use artificial colours or preservatives in any of our products.
What’s the shelf life of your body and bath products?
Because our line is entirely natural, and we don’t use synthetic preservatives of any kind, we recommend using your Wildwood Creek products within 12 months of purchase for optimum results.
To maintain freshness of our bath and body products after opening, always ensure the lid is closed and store in a cool, dark cabinet where they are not exposed to direct sunlight.
Are your products all-natural / organic?
Every product is made entirely from raw, earth-based ingredients such as whole flowers and herbs, clays, organic oils, mineral salts, and our candles are made from renewable and plant-based coconut soy wax.
Our body care line is scented with only 100% natural, vegan and synthetic free essential oils.
Our Foraged Candle collection is scented with only pure essential oils and our Signature Candle collection uses essential oils infused with fine fragrances.
Whenever possible, we use certified organic ingredients.
Is your packaging recyclable?
We strive to create as little waste as possible when crafting and packaging our line of products to reduce our environmental impact.
Our packaging is either recyclable, reusable, compostable and in some cases you can plant the label and grow wildflowers! We use eco paper tape made from renewable kraft paper, tissue printed with vegetable ink, and we reuse packaging when possible. We are continually striving to find ways to reduce our footprint everyday.
Can I reuse or return my empty jars + bottles?
We’re passionate about the environment and dedicated to finding ways to reduce waste and our impact on the planet.
You can use your old candle jars as planters, storage for seeds and keepsakes or you can recycle them.
The product I want is out of stock, how will I know when it is available again?
On the product page you can enter your email address to be notified when a product comes back in stock. As soon as the product is re-stocked you will be notified by email.
Do you send free samples?
As a small independent company, we are unable to offer free samples. We do offer many of our products in mini size if you would like to try them first before committing to a larger size.
Do you have discounts or promo codes that I can use for my order?
Sign up for our newsletter and get 10% off your first order along with exclusive offers and to stay up-to-date with any promotions, product launches and more.
Can I use more than one promo code at a time?
Only one promo code can be applied per order.
Shipping, Delivery & Returns
Where do you ship?
We currently ship only across Canada and the USA at this time.
Do you offer free shipping?
All orders over $99 (before taxes and after discounts) ship for free in Canada.
What shipping methods do we use?
We ship orders via Canada Post expedited parcels or UPS Ground. You will receive an email as soon as your order ships and again when it has been delivered.
Do you offer local pickup?
If you live close by, you can place an order online and select free “local pickup” when checking out.
We will contact you once your order is ready for pick up and provide pick up instructions.
What is your return policy?
Used products, trial / sample sizes, sale items and body care products are final sale. Candles and home products that are unused and in original packaging may be exchanged or refunded within 14 days of purchase minus shipping and handling costs.
How do I plant the wildflower seeds?
Find out how to grow your little wildflowers babies here.
What kind of wildflowers are in the seed packets?
We use non-GMO seeds that are never sprays with pesticides from our own farm and from local producers for our seed packets.
Our current seed packets include the following seeds. Note that we may substitute seeds for other non-invasive seeds based on availability.
Calendula, Cornflower, Verbena, Wallflower, Sweet Alyssum, Sweet Williams, Larkspur,
Daisy, Black-Eyed Susan, Poppy, Flax, Baby's Breath, Forget-Me-Nots, Coreopsis
The wildflower seeds packets contain annuals, perennials and biennials.
What are the wildflowers in the plantable soap seed paper?
Seedpaper is a special ecological paper made of recycled paper embedded with wildflower seeds. If you plant paper in pots with soil or outside in your garden, the seeds in the paper will germinate and grow into flowers. The paper itself is biodegradable and leaves no waste behind.
Our soap seed paper blend consists of the following flowers.
Catchfly, Sweet Alyssum, Snapdragon, Bird’s Eye , Black Eyed Susan, Clarkia
Are the wildflower seeds toxic to my pets.
Our current blends may contain seeds that could be unsafe to animals if ingested.
Still can't find what you're looking for?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form.
Note: We will get back to you within 24 hours.